There was an error generating the web story, probably because of a server miscon

  • Resolved bruno.sousa

    (@brunosousa-1)


    1 year, 8 months ago

    Hello, tried to disable all plugins and themes now using Twenty Twenty-ThreeVersion: 1.1 to debug

    Editor is working fine:

    View post on imgur.com

    I’ve just plublished a default template to check.

    PHP info: https://emancipa.com.br/testebahia/info.php

    Error:

    There was an error generating the web story, probably because of a server misconfiguration. Try contacting your hosting provider or open a new support request. Error message: Class “Google\Web_Stories_Dependencies\AmpProject\Optimizer\ImageDimensions” not found (/wp-content/plugins/web-stories/third-party/vendor/ampproject/amp-toolbox/src/Optimizer/Transformer/OptimizeHeroImages.php:262)

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Pascal Birchler

    (@swissspidy)

    Hi there

    This sounds like your plugin installation might be incomplete and missing some files. Please try re-installing the latest version of the plugin (1.31.0) again to see if this resolves the issue.

    Plugin Support Luckyna San

    (@luckynasan)

    @brunosousa-1 We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you experience any other issues. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘There was an error generating the web story, probably because of a server miscon’ is closed to new replies.