There was a problem while sending the test email.

  • Resolved tamas_andrei

    (@tamas1989)


    3 years ago

    Versions:
    WordPress: 5.9.1
    WordPress MS: No
    PHP: 7.4.28
    WP Mail SMTP: 3.3.0

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Host: mail.salstil.ro
    Port: 465
    SMTPSecure: ssl
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(true)

    Server:
    OpenSSL: OpenSSL 1.1.1d 10 Sep 2019
    Apache.mod_security: No

    Debug:
    Email Source: WooCommerce
    Mailer: Other SMTP
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Email Source: WP Mail SMTP
    Mailer: Other SMTP
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    SMTP Debug:
    2022-03-03 18:32:41 Connection: opening to ssl://mail.salstil.ro:465, timeout=300, options=array()

    2022-03-03 18:32:41 Connection failed. Error #2: stream_socket_client(): SSL operation failed with code 1. OpenSSL Error messages:error:1408F10B:SSL routines:ssl3_get_record:wrong version number [/home/salstilr/public_html/wp-includes/PHPMailer/SMTP.php line 388]

    2022-03-03 18:32:41 Connection failed. Error #2: stream_socket_client(): Failed to enable crypto [/home/salstilr/public_html/wp-includes/PHPMailer/SMTP.php line 388]

    2022-03-03 18:32:41 Connection failed. Error #2: stream_socket_client(): unable to connect to ssl://mail.salstil.ro:465 (Unknown error) [/home/salstilr/public_html/wp-includes/PHPMailer/SMTP.php line 388]

    2022-03-03 18:32:41 SMTP ERROR: Failed to connect to server: (0)

    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @tamas1989,

    Thanks for reaching out! Upon inspecting your error log, I see the following line.

    2022-03-03 18:32:41 Connection failed. Error #2: stream_socket_client(): SSL operation failed with code 1. OpenSSL Error messages:error:1408F10B:SSL routines:ssl3_get_record:wrong version number [/home/salstilr/public_html/wp-includes/PHPMailer/SMTP.php line 388]

    You can read more information about this issue from here.

    Could you please reach out to your hosting support with the full error log and they should be able to resolve it for you.

    I hope this helps. Thanks!

    • This reply was modified 3 years ago by Darshana.
Viewing 1 replies (of 1 total)
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