There was a problem while sending a test email

  • Resolved mabaso

    (@mabaso)


    3 years, 7 months ago

    Hie pleaze help, Im a new to WP and have a wesite , user tried to register but he did not receive any confirmation message as the registration successful.

    Tried to do an email test but it says” there was a problem while sending the test email.

    How to fix this? Im using a free version ..
    Please help

    • This topic was modified 3 years, 7 months ago by mabaso.

    The page I need help with: [log in to see the link]

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  • Hi @mabaso,

    When you get a chance, could you please share a full error log recorded when you send a test email from WP Mail SMTP > Email Test? Here’s a screenshot for the option to get a full error log. This will give us an idea of what might be going on.

    Thanks!

    HI @mabaso – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

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