There was a problem purchasing your shipping label. Please try again in a moment
-
Hi there – got “There was a problem purchasing your shipping label. Please try again in a moment”
I used it extensively yesterday and maybe hit your security filters by buying “too many” labels, can you reset or help get it working again ? P.S Attached support file and used different cards with no avail.
Thanks,
### WordPress Environment ###WordPress address (URL): https://www.d3vur.com
Site address (URL): https://www.d3vur.com
WC Version: 5.7.1
REST API Version: ? 5.7.1
WC Blocks Version: ? 5.7.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.6.5
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –### Server Environment ###
Server Info: Apache/2.4.7 (Ubuntu)
PHP Version: 7.1.27-1+ubuntu14.04.1+deb.sury.org+1 – We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.35.0
OpenSSL/1.0.1fSUHOSIN Installed: –
MySQL Version: ? 5.5.62-0ubuntu0.14.04.1 – We recommend a minimum MySQL version of 5.6. See: WordPress requirements
Max Upload Size: 8 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?### Database ###
WC Database Version: 5.6.0
WC Database Prefix: wp_
Total Database Size: 145.38MB
Database Data Size: 112.81MB
Database Index Size: 32.57MB
wp_woocommerce_sessions: Data: 7.02MB + Index: 0.14MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.39MB + Index: 0.14MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 3.52MB + Index: 3.00MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_mw_wc_qbo_sync_variation_pairs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sirv_fetching_errors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sirv_images: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
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wp_usermeta: Data: 1.20MB + Index: 0.53MB + Engine InnoDB
wp_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.23MB + Index: 0.20MB + Engine InnoDB
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wp_wc_order_product_lookup: Data: 0.36MB + Index: 0.42MB + Engine InnoDB
wp_wc_order_stats: Data: 0.28MB + Index: 0.30MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_wfHits: Data: 1.02MB + Index: 1.19MB + Engine InnoDB
wp_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfIssues: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
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wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_yoast_indexable: Data: 1.52MB + Index: 0.42MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB### Post Type Counts ###
amn_mi-lite: 1
attachment: 1136
customize_changeset: 4
nav_menu_item: 37
oembed_cache: 4
page: 19
post: 1
product: 69
product_variation: 74
rainmaker_form: 1
revision: 170
shop_coupon: 10
shop_order: 2268
shop_order_refund: 17
watermark: 1
woogool_feed: 11
wpuf_input: 2
xlwcty_thankyou: 1### Security ###
Secure connection (HTTPS): ?
Hide errors from visitors: ?### Active Plugins (35) ###
Redux: by Extendify – 4.3.1
All-in-One WP Migration: by ServMask – 7.48
Ads.txt Publisher: by Brightcom – 1.0.16
Enhanced E-commerce for Woocommerce store: by Tatvic – 4.2.1
Facebook for WooCommerce: by Facebook – 2.6.5
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 7.0.2
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.0.1
GoUrl Bitcoin Payment Gateway & Paid Downloads & Membership: by GoUrl.io – 1.6.4
GoUrl WooCommerce – Bitcoin Altcoin Payment Gateway Addon. White Label Solution: by GoUrl.io – 1.3.8
Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
WP Hide Plugin Updates and Warnings: by Midland Web Company – 1.0
Insert Headers and Footers: by WPBeginner – 1.6.0
Jetpack: by Automattic – 10.1
Mapping multiple URLs redirect same page: by Rupam Hazra – 5.8
Netbase Shortcodes: by Netbaseteam – 1.4.3
Netbase Widgets for SiteOrigin: by NetbaseTeam – 1.1.3
Facebook for WordPress: by Facebook – 3.0.6
Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by WebToffee – 2.1.0
IOTA Payment Gateway: by Junaid Rajpoot – 1.0.0
Really Simple SSL: by Really Simple Plugins – 5.1.0
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Sales Pop: by Beeketing – 1.4.18
Page Builder by SiteOrigin: by SiteOrigin – 2.13.2
SiteOrigin Widgets Bundle: by SiteOrigin – 1.23.1
WooCommerce UPC, EAN, and ISBN: by Scott Bolinger – 0.5.1
NextMove Lite – Thank You Page for WooCommerce: by XLPlugins – 2.14.2
Braintree for WooCommerce Payment Gateway: by WooCommerce – 2.6.1
WooCommerce Shipping & Tax: by WooCommerce – 1.25.18
WP Woocommerce to Google merchant center-pro: by asaquzzaman – 1.8.0
WP Woocommerce to Google merchant center: by asaquzzaman – 1.9.0
WooCommerce: by Automattic – 5.7.1
Wordfence Security: by Wordfence – 7.5.5
Yoast SEO Premium: by Team Yoast – 14.6.1
YITH WooCommerce Wishlist: by YITH – 3.1.0
YITH WooCommerce Product Gallery & Image Zoom: by YITH – 2.0.3### Inactive Plugins (27) ###
Advanced iFrame: by Michael Dempfle – 2021.6
Advanced iFrame custom folder: by Michael Dempfle – 1.0
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.9
Amazon Associates Link Builder: by Amazon Associates Program – 1.9.3
Amazon Link: by Paul Stuttard – 3.2.10
Amazon Product In a Post: by KryptoniteWP – 5.2.2
Beeketing For WooCommerce: by Beeketing – 3.8.16
Debug: by SoniNow Team – 1.9
Easy Watermark: by BracketSpace – 1.0.11
Etsy Shop: by Frédéric Sheedy – 2.3.2
Export emails: by Joe’s Web Tools – 1.3.1
Google XML Sitemaps: by Auctollo – 4.1.1
Image Watermark: by dFactory – 1.6.6
NBDesigner: by Netbaseteam – 2.3.0
Sirv: by sirv.com – 6.5.1
Sync to Etsy Marketplace from WooCommerce: by ExportFeed.com – 3.3.2
Tawk.to Live Chat: by Tawkto – 0.5.5
Woocommerce Products Designer by ORION: by ORION – 4.2
WooCommerce Sync for QuickBooks Online – by MyWorks Software: by MyWorks Software – 2.4.0
Woo Discount Rules: by Flycart – 2.3.8
WP All Export: by Soflyy – 1.3.1
WP File Manager: by mndpsingh287 – 7.1.2
WP Mail SMTP: by WPForms – 3.0.3
WP Rollback: by Impress.org – 1.7.1
WP Speed of Light: by JoomUnited – 3.0.0
WP User Frontend: by weDevs – 3.5.20
Yoast SEO: by Team Yoast – 17.2### Must Use Plugins (1) ###
Health Check Troubleshooting Mode: by – 1.7.2
### Settings ###
API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)Connected to WooCommerce.com: ?
### WC Pages ###
Shop base: #3667 – /shop/
Cart: #2945 – /cart/
Checkout: #2946 – /checkout/
My account: #2879 – /my-account/
Terms and conditions: ? Page not set### Theme ###
Name: Tshirt
Version: 1.0.1
Author URL: https://www.netbaseteam.com
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?### Templates ###
Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.Overrides: tshirt/woocommerce/cart/cart-shipping.php version 2.5.0 is out of date. The core version is 3.6.0
tshirt/woocommerce/cart/cart.php version 2.3.8 is out of date. The core version is 3.8.0
tshirt/woocommerce/cart/mini-cart.php version 2.5.0 is out of date. The core version is 5.2.0
tshirt/woocommerce/checkout/form-checkout.php version 2.3.0 is out of date. The core version is 3.5.0
tshirt/woocommerce/checkout/form-pay.php version 2.5.0 is out of date. The core version is 5.2.0
tshirt/woocommerce/checkout/payment.php version 2.5.0 is out of date. The core version is 3.5.3
tshirt/woocommerce/checkout/thankyou.php version 2.2.0 is out of date. The core version is 3.7.0
tshirt/woocommerce/content-product.php version 2.6.1 is out of date. The core version is 3.6.0
tshirt/woocommerce/loop/add-to-cart.php version 2.5.0 is out of date. The core version is 3.3.0
tshirt/woocommerce/loop/orderby.php version 2.2.0 is out of date. The core version is 3.6.0
tshirt/woocommerce/loop/pagination.php version 2.2.2 is out of date. The core version is 3.3.1
tshirt/woocommerce/loop/rating.php version 2.0.0 is out of date. The core version is 3.6.0
tshirt/woocommerce/loop/result-count.php version 2.0.0 is out of date. The core version is 3.7.0
tshirt/woocommerce/myaccount/form-add-payment-method.php version 2.6.0 is out of date. The core version is 4.3.0
tshirt/woocommerce/myaccount/my-orders.php
tshirt/woocommerce/order/order-details-customer.php version 2.4.0 is out of date. The core version is 5.6.0
tshirt/woocommerce/order/order-details-item.php version 2.5.0 is out of date. The core version is 5.2.0
tshirt/woocommerce/order/order-details.php version 2.6.0 is out of date. The core version is 4.6.0
tshirt/woocommerce/product-searchform.php version 2.5.0 is out of date. The core version is 3.3.0
tshirt/woocommerce/single-product/add-to-cart/grouped.php version 2.1.7 is out of date. The core version is 4.8.0
tshirt/woocommerce/single-product/product-image.php version 2.6.3 is out of date. The core version is 3.5.1
tshirt/woocommerce/single-product/related.php version 1.6.4 is out of date. The core version is 3.9.0
tshirt/woocommerce/single-product/tabs/additional-information.php version 2.0.0 is out of date. The core version is 3.0.0
tshirt/woocommerce/single-product/tabs/description.php
tshirt/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
tshirt/woocommerce/single-product/up-sells.php version 1.6.4 is out of date. The core version is 3.0.0
tshirt/woocommerce/single-product-reviews.php version 2.3.2 is out of date. The core version is 4.3.0
tshirt/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0Outdated Templates: ?
Learn how to update
### Braintree (Credit Card) ###
Environment: Production
Tokenization Enabled: ?
Debug Mode: Save to Log### Braintree (PayPal) ###
Environment: Production
Tokenization Enabled: –
Debug Mode: Off### Action Scheduler ###
Complete: 5,801
Oldest: 2021-08-24 18:16:15 +0000
Newest: 2021-09-24 17:33:19 +0000Failed: 2
Oldest: 2021-09-02 21:52:39 +0000
Newest: 2021-09-24 17:32:58 +0000Pending: 1
Oldest: 2021-09-25 17:33:19 +0000
Newest: 2021-09-25 17:33:19 +0000### Status report information ###
Generated at: 2021-09-24 18:10:11 +00:00
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