“There was a problem authorizing with Eventbrite.

  • I am also getting the aforementioned:
    “There was a problem authorizing with Eventbrite. Please try again in a moment”

    I’ve deactivated and deleted both offending plugins 3+ times now to no avail. Might the error be caused by the new WordPress update?

    Please help me resolve this!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Automattic

    (@automattic)

    Hi laustintransl8n, are you still having this issue? That error will often go away by itself (we’ve never found a definitive cause for it on our end).

    Thread Starter laustintransl8n

    (@laustintransl8n)

    No… I am still having the exact same issue…
    Grrr
    Please help!?!?!

    Thread Starter laustintransl8n

    (@laustintransl8n)

    @automattic et al. The solution was simple. The outgoing connections to the eventbrite plugin were being blocked by my server as a security measure. I manually went in and, after identifying which ip addresses were connected to this request, I ‘allowed’ them to communicate/removed them from the blocked outgoing connections list… problem solved.

    Perhaps others would benefit from this fix as well. Just saying.

    @laustintransl8n – could you (without going into exact details, I imagine that could get complicated) describe how you did this? I had this error, tried turning off my antivirus and then got another error instead: “Failed to load your request token while connecting to Eventbrite. Please try again in a moment.” Wondering if I need to log into my cpanel to change some settings?

Viewing 4 replies - 1 through 4 (of 4 total)
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