• Resolved rqcmt

    (@rqcmt)


    Hi.
    I do not see “Your comment is awaiting moderation.” even though I have the approval setting enabled and have posted a new comment.

    Also, when I approve a comment, the cache is updated, but if I check the box in the message below, the cache seems to include that information.
    In other words, the same user information is returned to all users.
    “Please save my name, email, and website in this browser for the next time I comment.”

    Are you aware of this issue?

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author adeelkhan

    (@adeelkhan)

    First of all sorry for the inconvenience you have faced but the points you discussed about the core functionality of WP. Breeze does not interchange the core functionality of WordPress.

    For the verification I have capture video and performed the steps as you mentioned in your comment. All the points works perfectly.
    Please have a look:

    Video Link: https://phpstack-458710-2069236.cloudwaysapps.com/SC/comments-approval.mp4

    Thread Starter rqcmt

    (@rqcmt)

    Thanks for the replies.
    However, it does not work as well as yours in my environment.
    Shall I make a video capture too?

    Plugin Author adeelkhan

    (@adeelkhan)

    It would great to provide video.

    Thread Starter rqcmt

    (@rqcmt)

    Hi @adeelkhan.

    I made two videos, one with normal behavior without the plugin and one with Breeze enabled.
    Please check them out.

    Normal Behavior

    After the comment is submitted, the user’s page is updated with the comment content. The “Your comment is awaiting moderation.” is displayed.
    When the comment is authenticated, the page is refreshed and the comment is displayed.
    User information is also displayed.
    When the browser cache is deleted, the user information is also deleted.
    This is normal behavior.
    https://drive.google.com/file/d/1tLUGqnut2enXzJchehAYxkXmP14bJYir/view?usp=sharing

    When using Breeze
    Your comment is awaiting approval because the page does not refresh after the comment is submitted.” will not be displayed.
    After the comment is approved, the cache is updated and the user information is displayed.
    However, this user information will not disappear even if the browser cache is deleted.
    That is, this user information is also cached and returned to all users.
    https://drive.google.com/file/d/1EPHbSbgm4jQYPNgpHk6h9MAVjI3mOtZl/view?usp=sharing

    Incidentally, this is the capture when the relevant page is opened in incognito mode.
    You can see that the user information is displayed.
    https://prnt.sc/RDwyKEwN-V_-

    Plugin Author adeelkhan

    (@adeelkhan)

    Please clear your Browser cache, Cookie and Session.
    You may also verify on Chrome Guest window as well as Edge browser.

    Thread Starter rqcmt

    (@rqcmt)

    For what purpose?
    Due to the fact that we are shooting with Game bar, we are verifying on the same Firefox browser.
    We have already confirmed that the same thing happens when we check on Chrome browser or Edge browser after sending comments on Firefox browser.
    I mean, the difference from the normal behavior is obvious, right?
    I suggest you try the same.

    Thread Starter rqcmt

    (@rqcmt)

    I knew it was useless, but I did view it in Edge.
    I rarely use Edge and this is the first time I accessed this page.
    I still see the same user information in both normal and private windows.
    Maybe you didn’t watch closely enough, but I already cleared your browser’s cache and cookies at the time of my first video.
    Please reply to me.
    https://prnt.sc/RJsm2OPiuzp-

    Plugin Author adeelkhan

    (@adeelkhan)

    Sorry for the inconvenience. Its really strange behavior’s on your application. As I run on my different Apps but not able to replicate.
    I think it would be great if you check debug log quit possible we get any point of conflict through debug.log

    Thread Starter rqcmt

    (@rqcmt)

    I see that the phenomenon is not reproduced there.
    Understood.
    Currently, the only active plugin is Breeze, but I will try re-setting up WordPress itself with a new database and install only Breeze.
    Thanks.

    Plugin Author adeelkhan

    (@adeelkhan)

    Please also verify on different Themes as well.

    Thread Starter rqcmt

    (@rqcmt)

    No differences were seen due to theme changes.
    We performed a new WordPress setup and installed only Breeze.
    I have verified that the problem does not occur as described in the title.
    The site was in the setup phase, but we had installed several plugins for verification purposes, although they were not enabled.
    Unfortunately, we were unable to pinpoint the cause of the problem, but we believe the problem was with one of these.
    Thanks.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘There seems to be a problem with the comment function.’ is closed to new replies.