There is no space for that backup, but it is

  • Resolved carstenruescher

    (@carstenruescher)


    4 years, 2 months ago

    The following error came, but there is enough free space:

    [STEP] [2021-01-04 07:49:58] Initializing backup…
    [INFO] [2021-01-04 07:49:58] Backup & Migration version: 1.0.7
    [INFO] [2021-01-04 07:49:58] Site which will be backed up: https://scrumdach.org
    [INFO] [2021-01-04 07:49:58] PHP Version: 7.4.13
    [INFO] [2021-01-04 07:49:58] Web server: Apache/2.4.43 (Unix)
    [INFO] [2021-01-04 07:49:58] Max execution time (in seconds): 10800
    [INFO] [2021-01-04 07:49:58] Checking if backup dir is writable…
    [INFO] [2021-01-04 07:49:58] Initializing custom error handler
    [SUCCESS] [2021-01-04 07:49:58] Yup it is writable…
    [STEP] [2021-01-04 07:49:58] Scanning files…
    [STEP] [2021-01-04 07:50:02] Checking free space, reserving…
    [INFO] [2021-01-04 07:50:02] Requires at least 275902221 bytes.
    [INFO] [2021-01-04 07:50:02] Disk free space function is not disabled – using…
    [SUCCESS] [2021-01-04 07:50:02] There is 0.00 MB free.
    [STEP] [2021-01-04 07:50:02] Aborting backup…
    [ERROR] [2021-01-04 07:50:02] There is no space for that backup, checked: 275902221 bytes
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-01-04 07:50:04
    [DOWNLOAD GENERATED] Last update (seconds): 6 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-01-04 07:49:58

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support backupsupport

    (@backupsupport)

    Hi @carstenruescher

    Could you please send us your site information vie email (or chat inside plugin)?
    You can download you site information under Troubleshooting section -> Advanced Options; you can also find there logs of the plugin (they also can be helpful).

    Also let us know which hosting provider you use, if it’s shared hosting we probably need to blacklist him manually to use alternative space check function.

    You can send those files to: {support [at] backupbliss } dot com

    We will reply as soon as we can
    Thank you

    Plugin Support backupsupport

    (@backupsupport)

    I’ve got your email @carstenruescher.

    Looks like it’s probably related to your OS “SunOS”, we hadn’t chance to get this error earlier on Solaris Systems.

    I’ll send you beta version with fix for this particular issue.
    And if it will work for you, we will add it to v1.0.8!

    Thread Starter carstenruescher

    (@carstenruescher)

    Test wasn’t successful. Sent mail to the support with detailed information.

    Plugin Support backupsupport

    (@backupsupport)

    Hello @carstenruescher

    I see that the part with checking free space is fixed now,
    but looks like your settings locks connection to 4-5 minutes.

    Could you please increase the timeout limit to at least 10 minutes?
    If it’s easier for you, you can just increase POST request timeout.

    – Plugin tried to increase the time automatically but it failed, due to Web Server settings.

    Plugin Support backupsupport

    (@backupsupport)

    Since we haven’t heard from you anything in the last days,
    I can assume your issue is fixed.

    If I am wrong feel free to open new topic! ??
    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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