There is no save button

  • Resolved electricalawp

    (@electricalawp)


    5 years, 9 months ago

    I can not find the Save button in different tabs (e.g. Subscription Options, Email Options, SMS Options). And my changes disappear after changing the tab.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Brevo

    (@neeraj_slit)

    Hello,

    The Save button should appear at the bottom of each tab. On this screenshot, you’ll be able to see where it should appear.
    Could you uninstall the re-install the plugin?

    If the issue remains, could you share your SendinBlue Support ID?
    It can be found on your account by clicking on your name at the top right, then Support & Tickets or directly here.
    This will allow our support team to reach out and help you.

    Thanks!

    Thread Starter electricalawp

    (@electricalawp)

    Hi again,
    my Support ID is 2351102.
    You can see in this video what I mean by the absence of a save button.

    Thanks.

    Plugin Author Brevo

    (@neeraj_slit)

    Thanks. Ticket #1193603 has been opened by our support team to assist you.

Viewing 3 replies - 1 through 3 (of 3 total)
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