There is no “pum-trigger” and no popup

Hello @ccs0xx00 – sorry to hear that you are experiencing this!

I checked your page and was able to launch the popup with #popmake-18844

Could you let us know the popup id that you are trying to launch?

Also, please check out these troubleshooting guides:

• Your Popup Is Not Displaying on Your Homepage (or Another Page)
• My Popup Won’t Work – How Can I Fix It?
• Test if a Plugin or Theme Interferes with Popup Maker

Let us know how this goes and if you have any other questions.

Cheers!

Hey @ccs0xx00,

I’m seeing a JS error in the console and I think it’s blocking the Popup Maker JS code from loading.

Console: https://share.wppopupmaker.com/JruOmBxp

Source: https://share.wppopupmaker.com/6quZwnv1

Can you either fix that broken code or temporarily remove it and retest the popup? Make sure you check your console for errors when testing things out.

BTW, we can manually launch your popup. So, once Popup Maker can load successfully, you should be able to open that popup normally again.

https://share.wppopupmaker.com/X6uEn6E8

Let us know how that goes.

• This reply was modified 2 years, 11 months ago by mark l chaves. Reason: Clarification

Hey @ccs0xx00,

We’re going to mark this thread as resolved since we haven’t heard back from you.

Please feel free to start a new thread or submit a help request ??

https://wppopupmaker.com/support/

Have a great day!