There is no “pending payment”

  • Resolved maycal

    (@maycal)


    3 years, 8 months ago

    Hi.

    When customer choose “PayPal Checkout Payment Gateway” and click button “pay with paypal” I expect to see “processing order” in woocommerce admin dashboard.

    However, there is no any processing orders from the customer.

    I’d would like wordpress account and “processing order” would create immediately, when a customer click on “pay with paypal button”. Others payment methods works that way. A WordPress account and processing order creates immediately after a customer clicks on “buy button”.

    How can I do that with PayPal?

    • This topic was modified 3 years, 8 months ago by maycal.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support nicw.a11n

    (@nicw)

    Hi there,

    When a user clicks on Pay with PayPal your site should be creating an order with the status of “Pending payment”.

    Once PayPal receives payment and returns an Instant Payment Notification, the order should then be put into “Processing” status.

    If this is not happening, then something is not working correctly, or a conflicting plugin is interfering with your order statuses.

    You can read more about order management here.

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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