There is a glitch

  • I needed a simple report for orders, where they were shipped, tax, and total. After two weeks of going back and forth one email a day with their support I never have gotten the report to generate properly. I asked for a refund and got it from their shopping cart provider, but they continue to email me after I have told them I deleted the plugin and won’t be using it.

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  • Plugin Author ithemelandco

    (@ithemelandco)

    We’re really sorry to hear about the trouble you experienced with the plugin and the back-and-forth with our support team. We understand how frustrating that must have been, and I apologize that we weren’t able to resolve the issue to your satisfaction. I’ve ensured that your email is removed from our system so you won’t receive further messages from us.

    Thank you for sharing your feedback—it’s important to us, and we’ll use it to improve our service moving forward. If you ever decide to give us another try, we’d love the chance to provide a much better experience.

    Could you please contact us via [email protected] ?

    Regards

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