There has been a critical error on this website.

  • Resolved ebawadikji

    (@ebawadikji)


    4 years, 2 months ago

    i want to edit my home page with elementor give me this message There has been a critical error on this website. Please check your site admin email inbox for instructions. i go to check in email give me this message Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, WooCommerce.

    First, visit your website and check for any visible issues. Next, visit the page where the error was caught and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information: WordPress version 5.6 Current theme: Porto Child (version 1.1) Current plugin: WooCommerce (version 4.8.0) PHP version 7.3.12

    An error of type E_ERROR was caused in line 190 of the file /var/www/wp-content/plugins/woocommerce/includes/class-wc-customer.php. Error message: Uncaught Error: Call to undefined function wc_get_chosen_shipping_method_ids() in /var/www/wp-content/plugins/woocommerce/includes/class-wc-customer.php:190 Stack trace: #0 /var/www/wp-content/plugins/woocommerce/includes/class-wc-tax.php(461): WC_Customer->get_taxable_address() #1 /var/www/wp-content/plugins/woocommerce/includes/class-wc-tax.php(483): WC_Tax::get_tax_location(‘vat-5’, Object(WC_Customer)) #2 /var/www/wp-content/plugins/woocommerce/includes/wc-product-functions.php(988): WC_Tax::get_rates(‘vat-5’) #3 /var/www/wp-content/plugins/woocommerce/includes/wc-product-functions.php(1095): wc_get_price_including_tax(Object(WC_Product_Simple), Array) #4 /var/www/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-product.php(1800): wc_get_price_to_display(Object(WC_Product_Simple)) #5 /var/www/wp-content/plugins/woocommerce/templates/loop/price.php(25): WC_Product->get_price_html() #6 /var/www/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include(’/var/www/wp-con…’) #7

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  • Plugin Support Senff – a11n

    (@senff)

    Hey @ebawadikji

    The issue you are having is coming from the way Elementor works. The team at Elementor may be able to help you out more.

    I have checked on the Elementor website, and you may find articles such as the following, which outline step-by-step on how to customize some parts of your website. This one is about customizing Product page: https://elementor.com/blog/customize-woocommerce-product-page/

    If you need more help with the customization – please reach out to Elementor, and they should be able to help you out.

    I’ve had a similar thing happen today. Site crashed when I tried to update WooComm, then again after trying to re-active WooComm after a restore.

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 124 of the file /var/www/wp-content/plugins/jetpack/vendor/jetpack-autoloader/class-autoloader.php. Error message: require(): Failed opening required ‘/var/www/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Package.php’ (include_path=’.:/opt/remi/php73/root/usr/share/pear:/opt/remi/php73/root/usr/share/php:/usr/share/pear:/usr/share/php’)

    Also an Elementor issue?

    Plugin Support Tseten a11n

    (@tibetanitech)

    @ebawadikji We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    @kandicev If you still need help, please create a new forum topic so that we can have a look at it, not all the behaviors are the same.

Viewing 3 replies - 1 through 3 (of 3 total)
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