There has been a critical error on this website.

Hi @joyryde

I went to your website and everything looks fine. There is no error on the page and the search works fine. Did you manage to solve the problem?

If it occurs again, here are instructions on how you can check the logs and find out what is causing it:

1. Add the following constants to your wp-config.php file, right before the /* That's all, stop editing! Happy publishing. */ line:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

2. Trigger the error, so that it gets logged.
3. Open the file with logs: wp-content/debug.log.
4. Check the file for any errors.
5. Remove the constant added in point 1 and remove the wp-content/debug.log file.

Regards,
Kris

Hi Kris,

We just checked again, same issue. Search results never load, just shows a spinning wheel indefinitely, so you click enter to get to a search results page and then all you get is:

There has been a critical error on this website.

Here’s a video of what happens in a private browser:

https://www.awesomescreenshot.com/video/20809892?key=f22b366a9339120a1f2639cb7d1ffdf3

Hi @joyryde

Please follow the steps described in my previous post. This will allow you to check what is causing this error. In the second step, after enabling debugging, do the same as in the video to save the error to the log file.

Regards,
Kris