there has been a critical error on this website.

  • Resolved annaeva2131

    (@annaeva2131)


    1 year, 10 months ago

    Hello, I attempted to install Woolentor on my website, but unfortunately, I encountered a critical error message on my site: ‘There has been a critical error on this website.’ Could you please advise me on how to resolve this issue? I would prefer to use Woolentor over Shopengine. Thank you

    • This topic was modified 1 year, 10 months ago by annaeva2131.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @annaeva2131,

    Thank you very much for contacting us. We are delighted to hear that you prefer WooLentor over Shopengine ??

    I am sorry to hear that you had to encounter a critical error on your website. It was quite an unusual error. I reckon there must be some other reasons behind the error.

    Anyway, don’t worry about it. Our support team would love to assist you with this. Could you please open a ticket on our support channel?

    https://woolentor.com/contact/

    We’ll investigate what exactly is causing the error and provide you with an effective solution to this.

    Best regards,
    Tarek Aziz

    Plugin Author Zenaul Islam

    (@zenaulislam)

    Hi, @annaeva2131

    I hope you are doing well ??

    With due respect, I am reaching out to inform you guys that it’s been a while since we heard from you. Hopefully, you have managed to resolve the issue you were facing.

    So, I would like to mark this thread as “Resolved“. In case you require any further assistance, feel free to reach out.

    Our support team is always here to help.

    All the best,
    Zenaul Islam

Viewing 2 replies - 1 through 2 (of 2 total)
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