There has been a critical error on this website.

Seems its something to do with the Redis plugin. I manually renamed all plugins so they are no longer active, should that not have resolved this?

Found this in the error log::

[30-Apr-2023 17:36:03 UTC] PHP Fatal error: Uncaught RedisException: Connection refused in /home/brickwork/public_html/wp-content/object-cache.php:726 Stack trace: #0 /home/brickwork/public_html/wp-content/object-cache.php(726): Redis->connect(‘127.0.0.1’, 6379, 1, ”, 0, 1) #1 /home/brickwork/public_html/wp-content/object-cache.php(538): WP_Object_Cache->connect_using_phpredis(Array) #2 /home/brickwork/public_html/wp-content/object-cache.php(256): WP_Object_Cache->__construct(false) #3 /home/brickwork/public_html/wp-includes/load.php(750): wp_cache_init() #4 /home/brickwork/public_html/wp-settings.php(131): wp_start_object_cache() #5 /home/brickwork/public_html/wp-config.php(91): require_once(‘/home/brickwork…’) #6 /home/brickwork/public_html/wp-load.php(50): require_once(‘/home/brickwork…’) #7 /home/brickwork/public_html/wp-blog-header.php(13): require_once(‘/home/brickwork…’) #8 /home/brickwork/public_html/index.php(17): require(‘/home/brickwork…’) #9 {main} thrown in /home/brickwork/public_html/wp-content/object-cache.php on line 726

It’s certainly that Redis plugin causing the issue. There are numerous error messages on the log and they are repetitive. Shown at foot of post..

I tried the WordPress way of deactivating all plugins via PHP
ie: Change the?option_value?field to:?a:0:{}

The problem still persists.

How do I get rid of this Redis?

Repetitive Error Log Message

[01-May-2023 09:55:46 UTC] PHP Fatal error: Uncaught RedisException: Connection refused in /home/brickwork/public_html/wp-content/object-cache.php:726 Stack trace: 

#0 /home/brickwork/public_html/wp-content/object-cache.php(726): Redis->connect('127.0.0.1', 6379, 1, '', 0, 1) 

#1 /home/brickwork/public_html/wp-content/object-cache.php(538): WP_Object_Cache->connect_using_phpredis(Array) 

#2 /home/brickwork/public_html/wp-content/object-cache.php(256): WP_Object_Cache->__construct(false) 

#3 /home/brickwork/public_html/wp-includes/load.php(750): wp_cache_init() 

#4 /home/brickwork/public_html/wp-settings.php(131): wp_start_object_cache() 

#5 /home/brickwork/public_html/wp-config.php(91): require_once('/home/brickwork...’) 

#6 /home/brickwork/public_html/wp-load.php(50): require_once('/home/brickwork...’) 

#7 /home/brickwork/public_html/wp-blog-header.php(13): require_once('/home/brickwork...’) 

#8 /home/brickwork/public_html/index.php(17): require('/home/brickwork...’) 

#9 {main} thrown in /home/brickwork/public_html/wp-content/object-cache.php on line 726

I want to recommend you talk with your hosting provider. They should be able to fix the Redis caching issue. Based on your error message, it’s hard to suggest you any workaround. ??

The hosting company have fixed it, thank you.

Glad to hear that! Let’s mark this topic resolved so that no one else has to spend their valuable time here. If you encounter any issues in the future, feel free to open a new topic so that everyone can assist you. Have a wonderful day,