There are times Woocommerce checkout has blank credit card fields

  • Hi! some of my customers have issues with checkout. It seems that there are no fields where they can input their credit card details.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Same here in DuckDuckgo Browser in cellphone

    Has there been a response from Pledged Plugins with a fix for this issue? I have the same problem with my website.

    Plugin Author mohsinoffline

    (@mohsinoffline)

    @all

    At the moment, it seems the issue is between NMI’s Collect.js library and the DuckDuckGo browser. Also DuckDuckGo spoofs as a different browser, so there is no reliable way to detect it and turn off tokenization just for the customers using that browser.

    Here is the reply I received from NMI when I reached out to them:
    https://tinyurl.com/2acfmr7f

    If you need to turn off Collect.js, you can remove the public tokenization key from the settings. However, this should only be treated as an interim measure and when Collect.js is compatible with DuckDuckGo, it is best to enable it again.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.