• Resolved gmac2121

    (@gmac2121)


    I’m getting an error for some feeds saying “there are not media published by you with the hashtag”… Doesn’t seem to be a reason why sometimes they work and sometimes they don’t.

    Diagnostic:

    ## ENV INFO ##
    Site URL:           (redacted)
    Home URL:           (redacted)
    WordPress Version:  5.8.2
    PHP Version:        7.4.25
    SAPI:               fpm-fcgi
    WEB Server:         Apache
    Premium:            1.1.1
    
    ## Cache ##
    Path:               /var/www/vhosts/redacted/httpsdocs/wp-content/uploads/ei-cache
    Images in cache:    116
    ## USERS: ##
    array (
      'id' => '17841401505992712',
      'token' => 'EAAKZCmM2oFkUBAF6wGJPI8qZBpmNhbA6jpBCr5N8WnUfRnFeYUyJ1fQGnarA2nIAxRC4qXM7FDz86JAsZAKNZCC05UzloAEc6iG5tH5ZC9hwCe8ZB1iIkYe7AZBYO2QSLu6Xod7FBlRDNLGozLmbTaY5NJpUJLgvZCLL6bKgYUko1AZDZD',
      'token_expires_timestamp' => '1636775062 (2021-11-13 03:44:22)',
      'last_token_refresh_timestamp' => NULL,
      'username' => 'redacted,
      'business' => true,
      'active' => true,
    )
    ## API RESPONSE ##
    redacted: Success!
    
    ## DATABASE ##
    Version:        1.0.5
    
    *Media*
    Count:          11
    	CREATE TABLE <code>wp_enjoy_instagram_media</code> (
      <code>id</code> bigint(20) NOT NULL AUTO_INCREMENT,
      <code>image_id</code> varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
      <code>image_link</code> varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
      <code>image_url</code> text COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
      <code>thumbnail_url</code> text COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
      <code>user</code> varchar(225) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
      <code>caption</code> longtext COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
      <code>likes</code> mediumint(9) NOT NULL DEFAULT 0,
      <code>moderate</code> varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
      <code>date</code> bigint(20) NOT NULL DEFAULT 0,
      UNIQUE KEY <code>id</code> (<code>id</code>)
    ) ENGINE=InnoDB AUTO_INCREMENT=12 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci
    
    *Hashtag*
    Count:     	    98
    	CREATE TABLE <code>wp_enjoy_instagram_hashtags</code> (
      <code>id</code> bigint(20) NOT NULL AUTO_INCREMENT,
      <code>image_id</code> bigint(20) NOT NULL DEFAULT 0,
      <code>hashtag</code> varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
      <code>moderate</code> varchar(20) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT '',
      UNIQUE KEY <code>id</code> (<code>id</code>)
    ) ENGINE=InnoDB AUTO_INCREMENT=171 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci
    
    ## ACTIVE PLUGINS: ##
    404page - your smart custom 404 error page: 11.3.0
    Ad Blocking Advisor: 2.0
    AddFunc Head & Footer Code: 2.3
    Ads.txt Manager: 1.0.9
    Advanced Cron Manager: 2.4.1
    Akismet Anti-Spam: 4.2.1
    Broken Link Checker: 1.11.16
    Classic Editor: 1.6.2
    Classic Widgets: 0.2
    Content Views: 2.4.0.2
    Content Views Pro: 5.8.7.1
    Custom Twitter Feeds: 1.8.3
    Democracy Poll: 5.6.0
    Disable/Remove Google Fonts: 1.3.1
    Ditty News Ticker: 2.3.12
    Dropdown multisite selector: 0.8.4
    Embed Plus for YouTube - Embed a YouTube Gallery, Channel, Playlist, Live Stream, Facade: 14.0
    Enjoy Instagram: 6.2.1
    Enjoy Instagram Premium: 1.1.1
    Ezoic: 2.5.20
    Mashshare Share Buttons: 3.8.0
    MaxButtons: 8.8.2
    MC4WP: Mailchimp for WordPress: 4.8.6
    No Right Click Images Plugin: 3.6
    Redirection: 5.1.3
    Search & Filter: 1.2.14
    Smart Slider 3: 3.5.1.1
    Social Icons Widget & Block by WPZOOM: 4.2.2
    Srizon Responsive Flickr Gallery Basic: 1.1.1
    StarBox: 3.4.4
    UpdraftPlus - Backup/Restore: 1.16.63
    Widget Title Links: 1.4.1
    WordPress Popular Posts: 5.4.2
    wpDiscuz: 7.3.7
    WP Gallery Custom Links: 1.12
    WP Google Search: 1.0.9
    WP Responsive Menu: 3.1.5
    WP SVG Icons: 3.2.3
    Yoast Comment Hacks: 1.7
    Yoast SEO: 17.4
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter gmac2121

    (@gmac2121)

    I’m using the Premium plugin, using “by public hashtag”. Some feeds load, some say: “There are not media published by you with the hashtag #(my hash tag). Please choose a different hashtag or publish a picture with the hashtag chosen and try again.”.

    Plugin Author designemotions

    (@designemotions)

    Hi @gmac2121,
    to get support on the premium version you need to contact us from the website support form.
    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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