There are no shipping options available for just one category of product

Oops, hit submit before I actually shared the page. https://www.sonnetsgardenblooms.com/product-category/diy-cottage-colors/

Hi @sutailia

One possible cause could be the shipping class assigned to the products in the Cottage Colors of Paint category. Please check if a specific shipping class has been assigned to these products. If so, ensure that this shipping class is included in your shipping methods.

Also, please verify if there are any restrictions on shipping methods for this category. For example, if you’re using a table rate shipping plugin, ensure the Cottage Colors of Paint category is included in the shipping rates table.

If the issue persists, I recommend temporarily disabling all other plugins except WooCommerce to rule out any conflicts. If the problem is resolved, reactivate the plugins individually to identify the conflicting plugin. More info: https://woocommerce.com/document/how-to-test-for-conflicts/

I hope this helps! Please let us know if you need further assistance.

I rechecked the zones. Even added in each state in case there might be a glitch there somewhere. It uses the same shipping class as the other paints, which all don’t have any issue in the checkout. The shipping plugin addon that is used the USPS and everything is set as it should be in there. I’ve tried deactivating/reactivating plugins and nothing fixes it. I created a new product and it has the same issue, regardless of the address that is put in. Any suggestions?

On a follow up, any new product I try to add gives that message but older products do not. There was only one plugin added in that time frame and I have removed that one so I don’t know what would have changed or what would cause just some to not show correctly. I lined up a working product and a non working product and went field by field through the entire product and they match exactly. I don’t understand why this is happening.

Hi @sutailia

This is definitely not usual, and I understand how frustrating it can be when something doesn’t work as expected.

Could you please clear all caches related to your website? This includes browser cache, plugin cache, and server cache.

Also, have you also tried disabling the USPS plugin and using a default shipping method like cash on delivery? Does this work, or does it still show that warning?

Additionally, please can you share a copy of the following:

• System Status Report: Navigate to WooCommerce → Status. Select Get System Report and then Download for Support.
• Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

You could copy and paste your reply or share it via Mozilla Community Pastebin and send the link here. This will help us investigate further and provide you with a more accurate solution.

Looking forward to hearing from you!

Hi @sutailia

I’m marking this topic as “resolved” due to recent inactivity. If more assistance is needed, feel free to post back here or open a new topic.

Thanks!