There are no shipping methods available. Please double check your address

  • Resolved lydiadetello

    (@lydiadetello)


    7 years, 8 months ago

    We are getting the error “There are no shipping methods available. Please double check your address, or contact us if you need any help.” No address seems to work. Was working just fine last week. Tried deactivating then activating the FedEx pluggin.

    I enabled debug mode, and this was the message from FedEx. Does anyone know what this could mean?

    stdClass Object
    (
    [HighestSeverity] => FAILURE
    [Notifications] => stdClass Object
    (
    [Severity] => FAILURE
    [Source] => crs
    [Code] => 7
    [Message] => Rating is temporarily unavailable, please try again later.
    [LocalizedMessage] => Rating is temporarily unavailable, please try again later.
    )

    [TransactionDetail] => stdClass Object
    (
    [CustomerTransactionId] => *** WooCommerce Rate Request ***
    )

    [Version] => stdClass Object
    (
    [ServiceId] => crs
    [Major] => 16
    [Intermediate] => 0
    [Minor] => 0
    )

    )

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello lydiadetello,

    This is an issue from FedEx API side. Please try after some time and try in Live mode.
    If the issue persists, Let us know by raising a request HERE
    We will help you.

    Regards,
    Veeresh
    Team XA

    Thread Starter lydiadetello

    (@lydiadetello)

    Looks like they have fixed it!

    Thank you for the quick response

    Hello lydiadetello,

    We glad that your issue got resolved. Please get back to us if you have any queries. We are eager to help you.
    We will appreciate if you can post a? product review, so other can benefit from your experience.

    Regards,
    Veeresh
    Team XA

Viewing 3 replies - 1 through 3 (of 3 total)
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