• Resolved Karpin

    (@karpin)


    In some of the hours of booking I get this message: “There are no services available for the period you selected. ” And I can not know the reason

    The page I need help with: [log in to see the link]

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  • Plugin Author DOTonPAPER

    (@dotonpaper)

    Hello,

    This is caused by the way you have defined the hours.

    You have multiple types of hour definitions:
    12.00
    13.00
    14.00
    and
    12
    13
    14
    The only way to define your hours is hh:mm so it should look like this
    12:00
    13:00
    14:00

    When you have everyday available you have a single availability interval but once you receive a booking the plugin doesn’t know how to update the availability intervals in the database with the hour definitions you are using.

    After you update your hour definitions and submit availability again, everything should work.

    Thank you

Viewing 1 replies (of 1 total)
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