There are no payment methods available.

  • Resolved liolios

    (@liolios)


    5 months ago

    Hi there! As the topic refers i am not seeing any payment methods.

    What i tried so far is:

    1. Disabling all plugins leaving only woocommerce and payments
    2. Changing to default theme
    3. Updating db from woo>status>tools
    4. Creating custom function to hook the payment methods
    5. Fixed any other problem debugger showed up
    6. Deleting caches etc etc
    7. Verified php extensions (curl, soap, openssl) etc
    8. changing php version

    The logs and the console are empty, i cant find the error. Any thoughts?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @liolios ,

    I’ve taken a look at the site URL and it seems like these are Subscription-based products. Do you have any non-subscription based products, and if so, do you still face this same issue on checkout with these products? I’m not seeing any on the site so I just want to double-check.

    Can you please also clarify the following:

    • Which plugin you’re currently using to enabled subscriptions on your site, since this is not a feature built-in to WooCommerce core.
    • Which payment gateway you are currently using on checkout. Since not all payment gateways are compatible with subscriptions, this may be the cause of the issue.

    Additionally, to get a better idea your sites current environment, please can you share a copy of your sites System Status Report? You can find via WooCommerce?→?Status. Select?Get system report?and then?Copy for Support.

    Cheers!

    Thread Starter liolios

    (@liolios)

    Hi there! Yeah thats the problem the plugin for subscriptions its sumo subscriptions and i am using stripe as it has recurring payments.

    plugin site: https://codecanyon.net/item/sumo-subscriptions-woocommerce-subscription-system/16486054?gad_source=1

    It says compatible with stripe woocommercep lugin but i cant find which one is, i ve found more than 3 stripe woocommerce plugins

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello liolios,

    Thank you for your reply.

    I checked the SUMO Subscriptions plugin it says it is compatible with WooCommerce Stripe.
    Since there are many plugins with a similar name, I suggest you contact SUMO Subscriptions support and ask for the link to the Stripe plugin they recommend.

    As an alternate solution, you may consider WooCommerce Subscriptions and Stripe for WooCommerce.
    These plugins are offered at the WooCommerce.com marketplace and are fully compatible with each other.

    Please don’t hesitate to contact us again if you have more questions or concerns.
    We are here to help ??

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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