• I’ve been running evolve for a couple of months and really like it. I am thinking of upgrading to evolve+ for the woocommerce compatibility, however, I note that there is only tech support for 6 months included (with the option to extend to 12 months for an extra $10) via the Theme4Press site.

    If Theme4Press support has to be paid for, does this mean that I will have to either keep renewing product support annually or that support from the Theme4Press site simply ends after 6/12 months? How does the support on your site differ from the support available here? (I cannot currently access the Theme4Press support forum presumably because I only have evolve lite?) I don’t want to invest in setting up a woocommerce shop and find myself without tech support.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    The Evolve Theme here is for free.
    The support in this forum is free and for Evolve ( Free ) Theme only.
    Any user can access this free forum.
    This forum belongs to www.remarpro.com

    The Evolve+ Theme is a premium theme.
    Their terms and conditions are written on Theme4Press website.
    You can only access the premium forum only after purchasing the theme.
    https://theme4press.com/support/forum/evolve/

    I hope my explanation is clear.

    Please don’t ask question about premium theme in this forum. www.remarpro.com does not allow this.
    Your thread will be closed if the forum moderator sees it.

    I will not answer any product support question related to premium theme in this forum

    Thank you

    Thread Starter debbietomkies

    (@debbietomkies)

    Thanks Denzel,

    I hadn’t appreciated the distinction between the two support forums so your clarification is much appreciated.

    Debbie

    You are welcome.

Viewing 3 replies - 1 through 3 (of 3 total)
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