Installing

  • Trying to install the X theme from themeco, downloaded/purchased from ThemeForest.

    Trying to upload as I have done with previous themes, then click on “Install Now”.
    Theres a little circle going around up in the window tab which generally means that it is working, but it has been spinning for an hour and nothing has happened.
    Second time I have tried this with no result.

    Any help please.?

    Thank you everyone.

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  • Thread Starter compleks

    (@compleks)

    Still spinning…

    downloaded/purchased from ThemeForest.

    For help with a commercial theme, you’ll need to ask the developer and/or the vendor – as these forums don’t support commercial products.

    In the meantime, you may need to manually deactivate or delete that theme from your server – using FTP or Cpanel to access your site files.

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