Theme template is missing after successful installation

  • Hi,

    My theme had been working great for a few months and I’ve made many customizations to my website. All of a sudden today the site reverted back to the default wordpress twenty fifteen theme and the theme I purchased and installed is “broken.”

    “The following themes are installed but incomplete. Themes must have a stylesheet and a template.
    Name Description
    View:R Template is missing.” Delete

    What could have caused this? Is there anyway to revert back to my custom theme?

    Thanks

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  • Hi Lenidog,

    Most hosting providers will have backups – I’d contact them to see if they can restore to the last working backup.

    If you have the theme files, you could try uploading a fresh copy (Via FTP or the dashboard). If you have done the customisations via the dashboard or in a child theme, then the site should be restored back to how it was.

    A broken theme generally means that files are missing, so they could have been deleted from your account either intentionally or by mistake via FTP or some other means.

    I hope this helps ??

Viewing 1 replies (of 1 total)
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