Theme not working

What now?!

Me too!!!!!

Do we need to install some third party page editor maybe?

@rodicaelena Please is there something I can check or test?

Hi @carl78,

It’s really weird, it looks like a server error. Could you please contact us here so we can get more details https://themeisle.com/contact/ ?

Thank you,
Rodica

@rodicaelena
No they send me to you:

https://prntscr.com/lt4i7c

@carl78 I know, but we can make some exceptions, as this is the only way we can get more details. We can’t ask for specific details related to your site on the wp.org forum

Ok where can I expect a reply?

@carl78 you’ll get a reply in the email you used to submit the ticket

No I didn’t need to fill in my email addres!!!???!!

Sorry but I haven’t got any reply yet!
What is happening, what can I do?

help

Hi @carl78 and @piyush8054,

You guys, need to go here: https://themeisle.com/contact/ and select “Technical issue” and choose the Neve theme as the product.

Then everything will be fine. We’re waiting for you there.

Have a great day!

No response yet, but I didn’t need to enter my emailaddress either so?!?!

you might be logged in to Themeisle.com. It asks for the email address – https://prntscr.com/ltzl5z.

Feel free to raise a ticket in Pre-Sales as you are facing with “Technical Support” option.