Theme messed up after update WordPress

  • Resolved Arjannez

    (@arjannez)


    7 years, 10 months ago

    After an automatic update to WP 4.6.2 all the changes I made in the customizer of Optimzer (version 0.4.7.2) were gone.
    Updating the theme to the latest version gave even more problems, in the wp-admin the customizer pages were alle messed up, white, little gray triangles instead of options. So I restored version 0.4.7.2 of Optimizer.
    I’ve manually made all the changes in the customizer again (json upload didn’t work for all options).

    I’ve updated wordpress to 4.7.1, theme looks allright, but now I also have problems with special characters like ?, é etc. They show up all wrong.

    In my wpconfig I’ve edited the following lines to be comments:
    /** Database Charset to use in creating database tables. */
    //define(‘DB_CHARSET’, ‘utf8mb4’);

    /** The Database Collate type. Don’t change this if in doubt. */
    //define(‘DB_COLLATE’, ”);

    Everything seems to work fine now, but it’s not a good solution.
    Weird thing is, when I activate the lines again (remove the // before ‘define’) the Optimizer theme shows up without all the changes I made in the customizer.
    What’s happening? And more important, how can I fix it?
    Hope someone can help.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Theme Author OptimizerWP

    (@layerthemes)

    Hi,

    By default this line should be: define('DB_CHARSET', 'utf8');

    Can you please replace the line with that and see if that works?

    Thnaks

    • This reply was modified 7 years, 10 months ago by OptimizerWP.
    Thread Starter Arjannez

    (@arjannez)

    Thanks for the fast reply. Unfortunatly it didn’t work. When I ‘uncomment’ the lines and change charset to utf8 the same problem: the theme is all messed up – changes I’ve made in the customizer are gone.
    Are the changes in the customizer stored in the database? Maybe something goes wrong there.

    Arjanne

    Thread Starter Arjannez

    (@arjannez)

    When I ‘uncomment’ the lines I mentioned before, the theme is back to it’s default. But when I want to change things in the customizer the customizer doesn’t work properly: blank pages where I used to have fields, little grey triangles in on the left site and no text. See picture:
    Customizer messed up
    So I can’t make the changes in the customizer.

    Arjanne

    Theme Author OptimizerWP

    (@layerthemes)

    @arjannez Please clear your browser cache and cookies and see if the issue is still there.

    Thanks

    Thread Starter Arjannez

    (@arjannez)

    Clearing the cache didn’t solve the issue.
    The database was all messed up. I’ve replaced the old database with a backup and now it seems to work fine again.
    Because of the wrong charset in de database WordPress couldn’t find the right changes I made in the customizer. So the problem wasn’t caused by the Optimizer theme.

    Thanks for helping.

    I am having the same problem, even after deinstalling all plugins and doing a fresh update of WordPress, clearing the browser, and restoring to a previous database. The concern is that I have not used a child theme and the update to customiser I have read is meaning I might lose the customization and won’t resolve the wonky dashboard

    Theme Author OptimizerWP

    (@layerthemes)

    @frankzappafication Whats your site address? Are you sure you are using Optimizer 0.4.8. Did you try with another browser?

    Thanks

    Dear OPtimizerWP

    I have a similiar problem with the menu after updating to a newer version.
    I probably have to change something inside the editor, but don’t know which on.

    • This reply was modified 7 years, 7 months ago by hiredmonkeez.

    Oh, lol never mind.. I clicked “update file” in the Editor -> customize.php section, and now it runs smoothly..

Viewing 9 replies - 1 through 9 (of 9 total)
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