theme issue

  • Resolved jodieh

    (@jodieh)


    4 years, 3 months ago

    Hello There

    The issue we are having it the theme itself, not the plugin do you have modern clean theme design which is recommended for Eway?

    Kind regards
    Jodie

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @jodieh

    At WooCommerce.com, we have a range of themes available – https://woocommerce.com/themes/

    That said, compatibility for the eWay payment gateway would not be different to any other payment gateway plugin – are you have a specific issue we can offer advice with?

    Thanks,

    Thread Starter jodieh

    (@jodieh)

    Tested and the issue is with the theme no plugin, I placed 2 orders by activated default theme and this is working. does this mean I need to change my theme completely?

    Plugin Support Mike Straw

    (@mikestraw)

    Hi @jodieh ,

    That will depend on the theme and what support is available for it. You may want to reach out to the theme developer to see if they can help with the incompatibility.

    If not, you may need to switch themes to one that supports this extension.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 4 replies - 1 through 4 (of 4 total)
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