Theme Header NOT responsive

  • hi guys, please I have ShopIsle theme and when i put the image header in the Contact Us page and diplaying it on the mobile device it doesn’t show all of the image, it’s doesn’t respond when i make the window smaller, what seems to be the problem, thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Please provide a link to a page on your site where we can see this. Thanks.

    Thread Starter harchiossama

    (@harchiossama)

    i’m working on localhost, i upload my header image but when i make the window smaller or displaying it on the phone device to see if it shows, it only shows some part not all of it

    this is a link where u can download how my page look on the mobile device
    https://www.sendspace.com/file/7xf0c9

    can you send me your facebook page, i really need help, thank you

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    No, you cannot have my Facebook page. What sort of request is that?

    It’s hard to diagnose a problem when I can’t see/test/touch the CSS in my browser. Have you contacted ShopIsle support to see if they have any ideas?

    Thread Starter harchiossama

    (@harchiossama)

    how can i show u the site if it’s local -_- ? and it’s the free version but i think there’s a solution, it’s just hard for me to know because i’m not pro at making sites

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    You can’t show it to me if it’s localhost. Check the CSS for the header area and try changing the background setting — if it’s cover, try contain, and vice-versa.

    Learn to use the Chrome Developer Tools or Firefox Developer Tools to help you see and test changes to your CSS.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    You can emulate the issue in tools like jsFiddle.net. The more effort you put into showing us the issue, the more likely someone is going to help.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Serious note, you should consider switching to a theme that has support. Whether that’s buying a support service for your theme, or using a theme that is found on www.remarpro.com.

    You only have a trivial issue now, but in future when your website is in trouble you’ll need someone to help. That’s not going to be us, as we don’t support commercial themes.

    I think your problem caused by your css have not @media query that handle for mobile device or small screen.

    Simply to add @media query in your css

    read the tutorial here https://www.w3schools.com/css/css_rwd_mediaqueries.asp

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Theme Header NOT responsive’ is closed to new replies.