Theme formatting and images have disappeared from website; not showing correctly

  • Resolved Scrutineer

    (@scrutineer)


    12 years, 12 months ago

    Unexpected problem with my site; I happened to check it last night and noticed that the theme formatting and images have disappeared (the site’s text is showing, but without any of the style sheet or theme formatting)… The site hasn’t had any updates or modifications, so I assumed it must be a server problem. My host (JustHost) state that they do not provide support for ‘this issue’.

    In Dashboard > Appearance > Themes > Manage Themes the small preview images for the installed theme (Magazine-Basic) and the Twenty Eleven theme are missing (grey box/broken image icon). Similarly, the Magazine-Basic thumbnail image in Dashboard > WordPress Updates has a broken image icon.

    I have the latest version of WordPress, and have tried re-installing. I have checked permissions (755) in my File Manager and double-checked with my FTP program. I’ve restarted. I’ve deactivated each plugin one at a time, deactivated all plugins together, and activated each in every sequence I can think of. I’ve willed it to work. I’m flummuxed, especially because two other sites – with identical versions of WordPress, theme and stylesheets are fine and dandy? The site is: strickdesignkurse.de and links to the two near identical sites are on the homepage.

    Any help would be very gratefully received.

Viewing 3 replies - 16 through 18 (of 18 total)
  • Thread Starter Scrutineer

    (@scrutineer)

    The response from JustHost:

    Thank you for contacting support.
    I have installed a fresh install and it works. There are no links working but as stated this is a problem with the code and not something we can support.

    Nothing sorted… In the end it was easier to rebuild the site than figure this out, but thanks so much to Esmi for trying to help!

    Did a fresh install work? Did you use a fresh database?

    Thread Starter Scrutineer

    (@scrutineer)

    Deleted the existing database and installed fresh one – imported an xml of the site via phpMyAdmin – just had to create the correct folders in Uploads and pop the right images in the right folders… Will fine tune the site today.

    Ultimately a quicker solution!

Viewing 3 replies - 16 through 18 (of 18 total)
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