Theme download gone wrong

Hey there,

You could log in with FTP then go to:

/wp-content/themes/

And delete it, then load your site with:

/wp-admin/themes.php

Or you could check your error_log, your host can help with this if you’re unsure. An option is also to enable WP_DEBUG. To output the WordPress debugging information you can open your wp-config.php file and change:

define('WP_DEBUG', false);

To:

define('WP_DEBUG', true);

You can also have these errors output to a debug.log file located in your /wp-content/ folder, to do this add the following to your wp-config.php file:

define('WP_DEBUG_LOG', true);

Using WP_DEBUG would put the errors on the site, you can hide those and just have them out put the WP_DEBUG_LOG (if set to true) by using this as well:

define('WP_DEBUG_DISPLAY', false);

Finding out the error would help to diagnose the issue and possibly fix it.

You also didn’t mention which theme this is?

Let me know what you find.

Do you have access to your theme’s files and folders (outside of the dashboard)?

Timothy unfortunatly I don’t know what any of that means ?? What is FTP? My host is blue host which I don’t know my way around either.

Hey there.

FTP = File Transfer Protocal, it’s a software that is used to connect to your website and upload/download files.

When I used Windows I’d use this:

https://winscp.net/eng/index.php

Bluehost is cPanel I believe, so there should be a file manager in there, you can use that instead.

https://tutorials.bluehost.com/filemanager/
https://my.bluehost.com/cgi/help/file_manager

That should save you needing to use FTP right now. But learning to use FTP can be handy too ??

Take care.

I do see my control panel in bluehost just not sure what to do from there.

Take a look at the links I gave you before, that tells you how to use the file manager. One of the items on that info is Creating, Removing, and Edtiting Files. This goes to:

https://my.bluehost.com/cgi/help/2238

And then as I mentioned before you need to remove the theme folder from:

/wp-content/themes/

I have no idea what theme you’re using because you didn’t answer my question on that, but chances are the folder name is the same as the theme name,

Cheers.

OK I got as far as to delete the theme that was bad can anyone tell me what’s next??????

I did:

You could log in with FTP then go to:

/wp-content/themes/

And delete it, then load your site with:

/wp-admin/themes.php

Cheers.