Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Anh Tran

    (@rilwis)

    Hi @gabasj ,

    What theme are you using?

    Thread Starter gabasj

    (@gabasj)

    Hi there, I’m using Blocksy. I sent them a support ticket earlier and they looked it up to see if it was something to do on there side, but it wasn’t. That print of the error as sent by them.
    I could sent you user/pass access, but how to?

    Plugin Author Anh Tran

    (@rilwis)

    Please send us a message via the contact form.

    jackmac71

    (@jackmac71)

    Hi I wanna to switch to Blocksy and try eventually Slim Seo, now I’m a little bit nervous, about this named issue above.

    Are their any further information is Slim Seo has an issue with the blocksy theme or was that a false alarm and anything other plugin or something else causes this issue?

    I think that is an interessting fact for others who use Blocksy and what to switch. ??

    Best regards

    Thread Starter gabasj

    (@gabasj)

    Hi @jackmac71 ,

    It appears to be kinda random. I have other installations that this didn’t happen, but on newer ones it did.

    jackmac71

    (@jackmac71)

    @gabasj

    Thanks for this Info, than I wait a little bit what Anh Tran find out about this issue, before I switch to blocksy and Slim Seo.??

    Best regards

    • This reply was modified 8 months ago by jackmac71.
    Plugin Author Anh Tran

    (@rilwis)

    Hi @gabasj @jackmac71

    Somehow Blocksy sets the custom logo in the theme’s customizer settings different from the WP standards, which breaks the plugin. I’ve added more check to ignore this issue and this fix will be available in the next version.

    jackmac71

    (@jackmac71)

    Thats interesting, in this case I wait with switching themes to Blocks, But I have 2 other Themes I‘m interested on for a possible switch. Are there any Issues known with Astra or GeneratePress? Blocksy likes nice, but is fully packed of features, perhaps thats the reason they do some things different. It‘s not so easy to find a stable Theme I think.

    Plugin Author Anh Tran

    (@rilwis)

    AFAIK, we haven’t seen any issues with Astra or GeneratePress.

    Thread Starter gabasj

    (@gabasj)

    Thanks @rilwis

    I’ll let the people from Blocksy aware of the problem too, and your fix. Again, thank you.

Viewing 10 replies - 1 through 10 (of 10 total)
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