theme Crash – Updated to Cartsy Lite v1.4.2

FYI…

Here’s some additional detail on the error message I received…

WordPress version 5.9
Current theme: Cartsy Lite (version 1.4.2)
Current plugin: (version )
PHP version 8.0.13

Error Details
=============
An error of type E_ERROR was caused in line 69 of the file /home/h27t501x5h5k/public_html/heartsdesire.art/wp-content/themes/cartsy-lite/vendor/composer/autoload_real.php. Error message: Uncaught Error: Failed opening required ‘/home/h27t501x5h5k/public_html/heartsdesire.art/wp-content/themes/cartsy-lite/vendor/composer/../../framework/admin/Welcome.php’ (include_path=’/home/h27t501x5h5k/public_html/heartsdesire.art/wp-content/plugins/kirki/:/home/h27t501x5h5k/public_html/heartsdesire.art/wp-content/plugins/kirki/core:.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php’) in /home/h27t501x5h5k/public_html/heartsdesire.art/wp-content/themes/cartsy-lite/vendor/composer/autoload_real.php:69
Stack trace:
#0 /home/h27t501x5h5k/public_html/heartsdesire.art/wp-content/themes/cartsy-lite/vendor/composer/autoload_real.php(59): composerRequire11e02bec078f3fcef09b8e6002f44a15()
#1 /home/h27t501x5h5k/public_html/heartsdesire.art/wp-content/themes/cartsy-lite/vendor/autoload.php(7): ComposerAutoloaderInit11e02bec078f3fcef09b8e6002f44a15::getLoader()
#2 /home/h27t501x5h5k/public_html/heartsdesire.art/wp-content/themes/cartsy-lite/functions.php(44): require(‘/home/h27t501x5…’)
#3 /home/h27t501x5h5k/public_html/heartsdesire.art/wp-settings.php(555): include(‘/home/h27t501x5…’)
#4 /home/h27t501x5h5k/public_html/heartsdesire.art/wp-config.php(105): require_once(‘/home/h27t501x5…’)
#5 /home/h27t501x5h5k/public_html/heartsdesire.art/wp-load.php(50): require_once(‘/home/h27t501x5…’)
#6 /home/h27t501x5h5k/public_html/heartsdesire.art/wp-admin/admin.php(34): require_once(‘/home/h27t501x5…’)
#7 /home/h27t501x5h5k/public_html/heartsdesire.art/wp-admin/themes.php(10): require_once(‘/home/h27t501x5…’)
#8 {main}
thrown

Hello,

@thewebmanwp17

Regarding to this issue

/home/h27t501x5h5k/public_html/heartsdesire.art/wp-content/themes/cartsy-lite/vendor/composer/../../framework/admin/Welcome.php

Sorry for your inconvenience. We’ve already pushed our update, you can update to see if your issue has been resolved or not, let us know.

Regards

• This reply was modified 2 years, 9 months ago by pobonpaul1994.

Hello @pobonpaul1994,

I had updated it as soon as I saw the that new version was available, however, I am still seeing the error when I try to activate the theme. I have to go into recovery mode, change/activate a different theme and then exit recovery mode and then the site is fine. Hypothetically speaking, do you think we would experience the same issue if we upgraded to the premium version?

ok. Latest update.

So here’s the latest. I tried activating the theme again on a different site. I received the same error, however I was able to still access the site. Previously, I was not able to gain access to the site admin screens at all after activating the Cartsy theme. So I went back and activated it again on the site I had the issue with originally. I received the error and then I couldn’t get into the site, and a moment later, I was able to access the admin pages. The only problem now is that when I try to access Appearance > Themes, I get this message: “There has been a critical error on this website. Please check your site admin email inbox for instructions.” The rest of the admin pages so far are accessible. The only screen that I cannot see is the Themes page. I can now go in and customize the Cartsy Lite theme though.

Hello,

@thewebmanwp17

We have already pushed an update. Please update the theme and check. If you face any issue please provide us with details like screenshot and video of the issue and we will investigate.

Just updated to version 1.4.5 and all issues are resolved. Thanks.