theme builder problem with wpml

  • Resolved eloou

    (@eloou)


    2 years, 2 months ago

    hello

    i have a translation problem with the theme builder.

    in wpml string tanslation, i can translate the theme builder blocks but the translations doesn’t work on the front-end.

    Could you help me or give me a how-to translate the theme builder blocks ?

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor George

    (@rubeushagrid13)

    Hi eloou,

    We will explore the case and update you about it.

    Kind regards,

    George

    Plugin Contributor George

    (@rubeushagrid13)

    Hi again

    We’ve tried several cases it worked fine, please follow the steps below:

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]
    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well
    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. don’t forget to mention support url.

    Kind Regards,

    George

Viewing 2 replies - 1 through 2 (of 2 total)
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