theme broke my website

  • Greetings,

    I installed eStore on a fresh install of WordPress and got the dreaded 505. Cannot access the wp installation (admin or otherwise) anymore.

    Any help? Thanks

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  • That’s not good. Are you able to access the file system (for example, through FTP) to delete the theme files? This will let you revert back to the default theme so you won’t have an inaccessible website anymore.

    Also, are you familiar with how to check error logs? Some useful information may be in there. Your host should be able to point you in the right direction.

    Theme Author ThemeGrill

    (@themegrill)

    Hi @steambrook,

    The issue seem to be with Web Server rather than Theme itself.
    We looked into this error (505) a little further and found as below:

    Why it occurs
    The Web server does not support, or refuses to support, the HTTP protocol version specified by the client in the HTTP request data stream sent to the server. The HTTP protocol has various versions identified as major and minor, e.g. version 0.9, 1.0 or 1.1. The server is indicating that it is unable or unwilling to complete the request using the major version provided by the client.

    Fixing 505 error code
    The only option to fix this error is to upgrade the Web server software to the higher version. Because the lower versions provide poorer security and performance than newer versions of the protocol.

    Source: https://100pulse.com/http-statuscode/505.jsp

    Hope this information helps.

    Thanks.
    ThemeGrill

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