Theme Appearance keeps saying my session is deactivated

  • Resolved corinnecolbert

    (@corinnecolbert)


    8 years, 8 months ago

    I’ve been trying to fix issues with drop-down menus not working on mobile devices (I have an iPad running iOS 9.3.3) — tried plug-ins, adjusting menu.css, adding a script to menu.css, nothing worked. So I deactivated and deleted the plug-ins, uploaded the original, unedited menu.css file, and decided to adjust my site layout to offer mobile users a different option. (Site is mbtca.org.)

    When I went to Appearance > Theme > Header, I got the left-hand menu and a big white space showing the WordPress login box and a message that my session had been deactivated. I reentered my login and password … same result. I closed the browser tab and tried logging in to my WordPress admin dashboard. Entering my username and password was an endless loop. No error message, just … back to the login every time.

    I requested a new password, disabled all the plug-ins via FTP, and was able to log into WP. Went to Appearance > Theme > Header and … here we are again. I’ve cleared the cache and cookies, deactivated Preferential Lite to activate a different theme then reinstalled PL. Same thing.

    Oh, and now WordPress isn’t recognizing my username and password for the subdomain I administer.

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