Hi @stevecook6275
Thanks for the review,
We, Nepalese, were celebrating our biggest festival ‘Dashain’ which is basically a nine day festival celebrated with our family and friends. During this period, everyone in Nepal enjoys one week holiday.
Since we were on a week holiday, we were trying our best to cover important support tickets and in this process your ticket was delayed for a time being. We are really sorry for the inconvenience caused.
We have now resolved your issue and sent you an email reply. Would you please once check and confirm?
We hope you understand our situation and help us by increasing your rating for this plugin. It would be a great help from your side.
Once again, we are really sorry for the unintentional delay.
Regards!
WPEverest Support Team.