• Resolved rdeipar

    (@rdeipar)


    I had my slider done and working perfectly. But of course, when WP has an update, you’re required to update. When I did it messed with my slider and I’ve been working for hours to fix it so now after deactivating, deleting, then activating again, I’m forced to make a brand new slider because my saved one still is messed up.

    Does anyone know how to get around their slider being messed with every time WP has a required update?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Nextendweb

    (@nextendweb)

    Hi @rdeipar,
    we never experienced such issue that a WordPress update messed up sliders. Could you contact us when it happens next time? Please leave it messed up and we will do some debugging. You can reach us at: https://smartslider3.com/contact-us/support/

    Plugin Support Laszlo

    (@laszloszalvak)

    Hi @rdeipar

    Is it possible you also use SG Optimizer? If you do, then it has a setting called “Combine CSS Files” what you find at SG Optimizer > Frontend Optimization.

    This feature should combine the .css file of your site into a single .css file. For some reason when this feature is enabled, it will make our .css file not being called in and not being combined into the single .css file either.
    @yourwebpros also opened a support ticket about this problem, and according to his feedback, disabling this feature fixed the problem.
    Could you check if this solves the problem on your end, too?

    Best regards,
    Laszlo.

    worked for me…

    Thread Starter rdeipar

    (@rdeipar)

    Yes, perfect! Oh man that saved me SO much time from deactivating and reactivating plugins one by one cause I hadn’t even done that yet. Thank you all SO much lol

Viewing 4 replies - 1 through 4 (of 4 total)
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