The wp review text keeps disappearing

  • Resolved Joseph L.

    (@joseph52200)


    6 years, 4 months ago

    Hello,

    The plugin is working great, except for one page on my website :
    https://www.sitederencontreserieux.info/test-et-avis-meetic/

    The features and the global rating are displaying whithout troubles, but all the text that I type in the plugin disappears. So the review always appears empty. As I said before, it’s the only page of my site that is bugging, so I’m really confused.

    Any ideas on the possible causes of the problem?

    Many thanks in advance,
    Joseph

Viewing 1 replies (of 1 total)

  • Hello,

    Thank you for contacting MyThemeShop.
    We are sorry for not following up quickly on this issue and for the inconvenience that might have been caused due to that.
    We have checked the URL you have shared, there is an area in that page where we can add the review, can you please check and let us know?
    Secondly, please can you check by deactivating all third party plugins and check if the issue is still there? If the issue is resolved, activate all plugins one by and keep checking the issue, you can identify the conflicting plugin.

    Thank you

Viewing 1 replies (of 1 total)
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