Hi @personalhistory,
I’m really sorry to hear about your experience with Spectra. We strive to provide a robust tool and excellent support to all our users. Your feedback is very important to us, and we’d like to help resolve any issues you’re facing.
For customization options, we do have a variety of settings and features available. If you could provide more details about the specific customizations you’re looking to achieve, we’d be happy to guide you through the process.
Regarding support, our team is always here to assist you. Please create a support ticket through our support section, and we’ll address your concerns as quickly as possible.
Again, we apologize for any inconvenience and appreciate your patience.