The website has encountered a fatal error. Instructions can be found in the site

  • Resolved halogen11

    (@halogen11)


    2 months, 2 weeks ago

    after the last plugin update

    The website has encountered a fatal error. Instructions can be found in the site administrator’s email inbox.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support dominikl65

    (@dominikl65)

    Hi,

    Thank you for your application. May I ask you to send screenshots of the plugin settings?

    In addition, I would ask you to attach the status of the WooCommerce system. Read more information on where to get the system status.

    Also, please take a look at WooCommerce → Status → Logs — have there been any errors related to the reported plugin here? If so, please attach screenshots of the logs.

    As soon as we complete all the necessary information from you, we will be happy to help you solve the problem.

    Thread Starter halogen11

    (@halogen11)

    The error is caused by the HPOS cash register being turned on. After shutdown everything is fine.

    • This reply was modified 2 months, 1 week ago by halogen11.
    Plugin Support dominikl65

    (@dominikl65)

    The update should appear in the next few days – the developer is working on fixes and the update itself is already in the testing phase.

    Thank you for your understanding and patience.

    Plugin Support dominikl65

    (@dominikl65)

    Hi,

    I have been informed that the fix has been released and it should already work with HPOS enabled.

    Please update the plugin to the latest version – everything should already be working correctly.

    I am having the same HPOS problem and i have just downloaded the latest version.

    • This reply was modified 3 weeks, 5 days ago by sireiz.
Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.