The voting results are not saved

  • Resolved Mikhail Tyuftyaev

    (@mikhailtyuftyaev)


    3 years, 4 months ago

    Hello
    I have a vote on my website
    After clicking the “Vote” button, the survey results are not displayed and the result is not saved
    The following error appears in the console:

    poll-maker-public-ajax.js?ver=3.5.2:580 Uncaught TypeError: Cannot read properties of undefined (reading 'hide_results')
    at Object.success (poll-maker-public-ajax.js?ver=3.5.2:580)
    at n (jquery.core.js?ver=5.6:3)
    at Object.fireWith [as resolveWith] (jquery.core.js?ver=5.6:3)
    at w (jquery.core.js?ver=5.6:6)
    at XMLHttpRequest.d (jquery.core.js?ver=5.6:6)
success @ poll-maker-public-ajax.js?ver=3.5.2:580
n @ jquery.core.js?ver=5.6:3
fireWith @ jquery.core.js?ver=5.6:3
w @ jquery.core.js?ver=5.6:6
d @ jquery.core.js?ver=5.6:6

    Please help to solve this problem

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Hi @mikhailtyuftyaev,

    Thank you for the topic.

    I am really sorry about the issue you are experiencing.

    We can’t find any related issue, since the plugin normally works on our end.

    Please provide us with the link where the given poll is located for further investigation.

    Thank you!

    Plugin Support Jasmine

    (@hyenokian)

    Hi @mikhailtyuftyaev,

    Hope the issue you were facing is already solved, and that’s why you have not replied.

    I am going to close this topic now.
    Please feel free to open a new one(topic) if there is anything else you need help with.
    We will be happy to help.

    Have a wonderful day!

Viewing 2 replies - 1 through 2 (of 2 total)
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