The video is slow to load – gray screen

  • Hello,
    Your plugin is TOP and easy to use!
    Only, the video is slow to load, we see 2 gray screens before seeing the video.
    Bye,

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author pushlabs

    (@pushlabs)

    Hi fair44,

    Thank you for the compliment! ??

    I took a look at your site and the video seems to be loading relatively speedy; the file size is 2.5mb which is really good!

    The reason you may be seeing the flash of grey is because of the lack of a fallback image. I would recommend specifying one so you could avoid this. Additionally, I would recommend you reference a .webm video as well. This will make the video background compatible with more browsers.

    Blake

    Thread Starter fair44

    (@fair44)

    Hello,
    Thank you for returning quickly.
    I put the link to an image but it is not taken into account: https://www.fair-agenceweb.fr/wp-content/uploads/2018/05/vid-fallback-fair.png
    I had already done it on another site and everything was working properly.
    I do not understand.
    Have a good day,

    Plugin Author pushlabs

    (@pushlabs)

    Hi fair44,

    That is weird. I do see that you added the fallback image.

    It may be a conflict with another jQuery plugin. I think the most efficient solution would be to either remove the background color or change it.

    You can target it through CSS using the code below:

    
.vidbg-container {
  background-color: #444;
}

    Blake

Viewing 3 replies - 1 through 3 (of 3 total)
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