The video is not displayed

Hey @igor65, are the videos in question normal video posts or IGTV videos?

Normal videos are displayed with any account. IGTV videos require your Instagram account to be a Business one, which is free, as explained here.

If the videos are Reels, unfortunately, these are not yet supported in Instagram’s API so you won’t be able to embed them on your website with Spotlight or any other tool, as explained here.

Hello Mark! Thank you for your soon response! As far as I understand, it needs to be converted into a business account. Okay, everything is clear to me here.

I have another question: for some reason, the plugin displays photos on the site in not very good quality. Can we change it somehow?

Great, let me know if you need any help with the Business account connection.

As for the image quality, would it be possible to share a link to your website where we can see the feed? If you’re not comfortable sharing it here, you may email us at [email protected].

Spotlight currently serves different image sizes according to the size required for a particular feed on a particular screen in order to make sure that performance is not impacted.

I’ve just realised that you had already emailed us about the image quality issue, so we’ll get back to you there ??

Yes, here is our website: https://жизнь-в-победе.рф/