• Resolved kayzor

    (@kayzor)


    Hello everyone, I come across with one might think is a strange question, I searched the forums and Google for the answer to no avail, but here’s the thing.

    I began using WordPress very recently, and immediately after buying a premium account, I noticed that everything I wanted to use WordPress for wasn’t there, and that is, the plugins. So I rapidly set up to migrate to www.remarpro.com, got a Bluehost account and after days of ordeal and many little problems (I am very new to this you see) I can finally access the www.remarpro.com interface I wanted to use.

    But I still have a WordPress.com account that is completely useless to me. The question I want to ask is, do you really need to keep a paying (premium or business) WordPress.com account while using www.remarpro.com ? Because nobody is asking you to pay on the www.remarpro.com website.

    If that is not the case (if you don’t need a premium account to use www.remarpro.com), what can I do to get a refund? 100$ means lots of beer and fries, here at least.

    Thank you for your help.

    Kayzor.

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    The use of a premium account with www.remarpro.com

    The question I want to ask is, do you really need to keep a paying (premium or business) WordPress.com account while using www.remarpro.com ? Because nobody is asking you to pay on the www.remarpro.com website.

    Your premium account on WordPress.COM doesn’t have anything to do with www.remarpro.com or any self-hosted installation of WordPress on a host provider (such as Bluehost).

    www.remarpro.com doesn’t have anything like that and your WordPress.COM information has nothing to do with this site. This forum and site here is for self-hosted WordPress.ORG software installations.

    This link explains the differences.

    https://en.support.wordpress.com/com-vs-org/

    If that is not the case (if you don’t need a premium account to use www.remarpro.com), what can I do to get a refund? 100$ means lots of beer and fries, here at least.

    That’s something no one can help you with here but if you ask at the .COM support site you may get assistance.

    https://en.support.wordpress.com/

    Thread Starter kayzor

    (@kayzor)

    Thanks a lot for your swift answer.

    I had no idea that the two WordPress were so different when I began using them. I guess I shouldn’t have bought that premium account after all :p

    I’ll go and talk to them.

    Thanks again, guess this is resolved then.

Viewing 2 replies - 1 through 2 (of 2 total)
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