The transaction is not successfully submitted. Error connecting to AuthorizeNet
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I have contacted Authorize.net and they said they changed to cloudflare and I needed to install and trust a new certificate obtained on this page: https://support.authorize.net/s/article/How-do-I-obtain-Authorize-Nets-SSL-Certificate-for-my-host-solution-provider
My hosting provider has installed and trusted the certificate, but the error remains. Is there any insight from your point of view that can help me diagnose this issue?
“Here is what Authorize.net originally said: . I would recommend contacting your developer and website provider to make sure that they have the Entrust L1K Certificate installed and trusted on your site. They can follow this article for assistance with that: https://support.authorize.net/s/article/Authorize-Net-Network-Change-FAQ
If it is already installed, then they will need to provide you with the full response string for an order that is failing, so that we can determine where the issue lies. That error doesn’t tell me why it’s not connecting properly.”
The page I need help with: [log in to see the link]
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