• My cart value does not update when the number of products changes, this problem is present both when automatically updating the cart and when manually updating through the “Update cart” button


    The total cost remains the same when the page is loaded


    The problem recurs after disabling almost all plugins on the site

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Thank you for reaching out to us.

    I’ve taken a quick look and seems the quantity can be changed now: https://prnt.sc/Q9e_DiX-BY9X

    Can you please check again on your end if the issue remains?

    Best regards.

    Thread Starter lexmaterte214

    (@lexmaterte214)

    Good afternoon, the problem is relevant.
    Try adding the item to the cart, and then change the quantity of the item and refresh the cart – the total will not change

    Thread Starter lexmaterte214

    (@lexmaterte214)

    Please answer my question

    Plugin Support angelagrey

    (@angelagrey)

    Hi,

    I’ve tested again today, there’s still no problem: https://nimb.ws/DzvP1h

    However, ?this could also be caused by a theme or plugin conflict, so you may want to test by taking the following steps:?https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    Thread Starter lexmaterte214

    (@lexmaterte214)

    Good afternoon!
    I checked everything according to the guide you sent, but the problem persists

    I add a product to the cart, open the cart – the total price is displayed correctly, but as soon as I change the quantity of the product and try to update the total price – nothing changes except the quantity, the total remains unchanged under any conditions.
    Please help me to solve my problem as soon as possible.

    Thread Starter lexmaterte214

    (@lexmaterte214)

    Please send the video demonstrating how the total amount is updated when adjusting the quantity of products in the cart. Photo cant show this function works properly.

    Thread Starter lexmaterte214

    (@lexmaterte214)

    Please answer my question

    Plugin Support angelagrey

    (@angelagrey)

    Hi,

    So you’ve deactivated plugins but the issue persists, can you please send me an email to this address: [email protected]

    I’ll need to check the issue on your site.

Viewing 8 replies - 1 through 8 (of 8 total)
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