The topic is not created and there is no error message

  • Resolved Bára

    (@bonniegalactic)


    1 year, 7 months ago

    Hi,
    I didn’t find solution or why this happens. First I thought my client is not able to create topic because of the Edge browser (I was able to upload file and create topic with Chrome without any issues). But their colleague was not able to upload it with chrome either.

    Me and the colleague, we have admin WordPress account, so there is no difference. The client has just admin access associated to their forum.

    The page just reloads, the fields are blank again, console did not show anything (browser console), log doesn’t show anything and also the Tools in this plugin shows 0 errors. The file is smaller than the limit of attachment is (still I am able to upload it). I also tried to upgrade the webhosting to set higher max_file_uploads etc.

    PHP 7.4
    upload_max_filesize 64MB
    post_max_size 64MB
    memory_limit 512MB
    max_execution_time 180

    The page I need help with: [log in to see the link]

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  • Thread Starter Bára

    (@bonniegalactic)

    I have new information. Only I – admin – can upload files. But I haved checked participants in the Users Upload Restrictions.

    • This reply was modified 1 year, 7 months ago by Bára.
    Thread Starter Bára

    (@bonniegalactic)

    So I deactivated and activated all plugins and ti worked. I didn’t do anything else.

Viewing 2 replies - 1 through 2 (of 2 total)
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