the “tooltip text” not showing

  • Resolved renaisonp

    (@renaisonp)


    2 years ago

    the “tooltip text” that I put on the green + icon is also not showing on hover (pop pup rhigt up)

    If you can avoid advise us to try with other browsers and clear the cache.

    We are still trying with other browsers and clearing the cache.

    Thank you for your repair solution.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Brave

    (@getbrave)

    We have imported the popup you sent us, looks like you have set the tooltip to appear on top, but since your popup is placed at the very top of your website, its being cut off. Can you please set the tooltip position to “Bottom”?

    Thanks

    Thread Starter renaisonp

    (@renaisonp)

    it’s done, but nothing

    Plugin Author Brave

    (@getbrave)

    It looks like it was not showing up becuase you were using a custom visibility order for your popup.

    Go to Appearance > Customize > Additional CSS, and add this custom css to fix this issue:

    #bravepop_element_tooltip {
    z-index: 9999999999;
}
    Thread Starter renaisonp

    (@renaisonp)

    Appearance > Customize > Additional CSS of my template?

    If so, it doesn’t change anything.

    Plugin Author Brave

    (@getbrave)

    Yes, of your template. If you are using a cache plugin, try clearing the cache and then the browser cache.

    Thread Starter renaisonp

    (@renaisonp)

    Yes it’s do, nothing

    Plugin Author Brave

    (@getbrave)

    Just checked your site. Not seeing the css code.

    Thread Starter renaisonp

    (@renaisonp)

    Yes, we had to remove it, because as said yesterday it does not work, even after clearing cache and browser

    Plugin Author Brave

    (@getbrave)

    Can you please add it again so we can examine the issue?

Viewing 9 replies - 1 through 9 (of 9 total)
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