The Timer Not Showing Up

  • Resolved woyao3002

    (@woyao3002)


    5 years, 4 months ago

    Hi,

    The timer worked very well when I first installed it. I loved it! Thanks for the good work. But it has stopped to show up on my product page for some reason. I have reinstalled, reset the campaign several times, but the problem remains.

    Can you please help look into it?

    Cheers, Abby

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hello,

    Thank you for the feedback!

    To help us replicate the issue, please reply with a screenshot of the Schedule and Actions tab.

    Best,
    Nabil

    Thread Starter woyao3002

    (@woyao3002)

    Hi Nabil,

    I did not find the way to attach the pictures.

    For Schedule, I selected
    Mode> Evergreen,
    Ends After > 6 hrs
    Restart when expired > Restart at the next visit

    For Actions, I selected > Hide “Add to cart” button

    Cheers, Abby

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hello @woyao3002

    Thank you for your response.

    The settings look correct.

    One more thing to confirm: Did you choose to show the timer on all products under WooCommerce tab?

    While it isn’t possible that the plugin stops by itself. In some very rare cases it can be a conflict with some new plugin(s) you installed recently.

    You can also send us more information to support@hurrytimer.com

    Best,
    Nabil

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hello,

    I’m going to mark this thread as resolved. If you still have the issue, feel free to create a new ticket.

    Best,
    Nabil

Viewing 4 replies - 1 through 4 (of 4 total)
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