The thumbnail does not display

  • When I add a post with an image in the list of recent posts, the post shows up, but without a thumbnail.
    To be more precise: I add a post, the picture is added in the post options under “Blog”.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author JoomUnited

    (@joomunited)

    Hi,

    Thanks for reaching out to us.
    Do you have a URL link where the latest post is added? Did you select the main image or first image as image source?

    Thanks.

    Thread Starter kamilkowalski

    (@kamilkowalski)

    i’m selected first image as image source. Can i send url per email?

    Plugin Author JoomUnited

    (@joomunited)

    Hi,

    Sure you can use tristan @ our domain name, I’ll get it directly and continue the conversation here.

    Thanks.

    Thread Starter kamilkowalski

    (@kamilkowalski)

    Hi,
    I sent an e-mail

    Plugin Author JoomUnited

    (@joomunited)

    OK got it.

    Do you mean the post that has the default image, like the one named “Rauchmelder – wie wichtig sind sie wirklich”?

    This is the default image when the post image is not detected and when I open it there’s no image in it, or is it something else?

    Cheers,

    Thread Starter kamilkowalski

    (@kamilkowalski)

    No, I mean the first post: “Betriebsferien 2022 / 2023”.

    Plugin Author JoomUnited

    (@joomunited)

    I see no reason why it’s not loaded, do you have some kind of cache system? Like a local cache plugin or distant CDN like Cloudflare you can clean up?

    If not I’ll open a private support account.

    Cheers,

    Thread Starter kamilkowalski

    (@kamilkowalski)

    We don’t have that

    Thread Starter kamilkowalski

    (@kamilkowalski)

    We add posts in the same way as always. it worked before.

    Plugin Author JoomUnited

    (@joomunited)

    OK, I’ll send you the support access.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘The thumbnail does not display’ is closed to new replies.